Citrix Gateway service - DNS update required for Gateway Service in Commercial and Japan regions - *.akadns.net

If DNS forwarders are configured to allow recursive DNS resolution for specific domains, you must include *.akadns.net in the allowed list. This configuration enables the Citrix Cloud Connector, Citrix Virtual Apps and Desktops, or client to connect to the Citrix Gateway service. This requirement applies to the Commercial and Japan regions.

https://docs.citrix.com/en-us/citrix-gateway-service/pops-fqdns/commercial-pops

https://docs.citrix.com/en-us/citrix-gateway-service/pops-fqdns/japan-pops